Privacy Policy

1. Information We Collect

• Name
• Email address
• Phone number
• Billing information
• Device or browser information
• Support-related information you voluntarily provide
• Website form submissions
• Appointment booking details

2. How Information Is Used

Information may be used to:

• Respond to inquiries
• Schedule appointments
• Provide remote support services
• Deliver website and consulting services
• Send invoices or payment confirmations
• Improve website functionality and customer experience
• Maintain business records and communications

3. Remote Support & Security

Remote support sessions only occur with customer approval and active participation. Holmquist Tech Solutions LLC does not intentionally collect personal files, passwords, or sensitive information unless required to complete requested support services.

Customers are responsible for maintaining backups of important data before support sessions begin.

4. Payment & Billing Information

Payments may be processed through trusted third-party providers such as Stripe, Calendly integrations, invoicing platforms, or payment processors. Holmquist Tech Solutions LLC does not directly store full payment card information on this website.

5. Cookies & Analytics

This website may use cookies, analytics tools, or similar technologies to understand website traffic, performance, and visitor behavior.

This information may include:

• Browser type
• Device type
• Pages visited
• General geographic region
• Time spent on pages

6. Information Sharing

Holmquist Tech Solutions LLC does not sell customer information to third parties.

Information may only be shared when necessary to:

• Complete requested services
• Process payments
• Comply with legal obligations
• Protect against fraud or abuse

7. Data Protection

Reasonable efforts are made to protect submitted information and maintain secure systems. However, no website or online platform can guarantee absolute security.

8. Third-Party Services

This website may contain links or integrations with third-party platforms including:

• Calendly
• Stripe
• Google services
• Microsoft services
• Remote support software
• Hosting providers

Those platforms maintain their own privacy policies and terms.

9. Contact

Questions regarding this privacy policy may be directed to:

[email protected]

Holmquist Tech Solutions LLC provides remote technology support, website services, Microsoft 365 assistance, and consulting for individuals and businesses throughout the United States.